When WGN-TV reporter Randi Belisomo lost her husband Carlos to colon cancer in 2010, she couldn’t fix the cable because he was the only one with the account password. Things like passwords, social media channels, and online banking accounts are often overlooked when a loved one dies.
Since most digital accounts require passwords for access, it is no surprise that these accounts can be almost impossible to open when their owner passes away – especially if they were not included in the owner’s estate plan.
This includes accounts we would not have considered as important even a decade ago.
For example, if you open a line of credit with a furniture store, you might be required to produce a password either online or by phone to do something as simple as check the account balance or the next payment due date. If there is still a balance due on the account, then it is important that your executor or estate administrator have that password so he or she can pay the appropriate amount.
If you think that these smaller accounts do not matter, you might be surprised to know that something as simple as scheduling cable repairs can be difficult without the password.
That was the case for a WGN reporter after her husband died of cancer. Her experience is recounted in a recent WGN article titled "Preparing for the digital afterlife."
Unfortunately, her husband was the only person who knew the password and the reporter was therefore unable to request any changes or repairs to the cable account.
When preparing your estate plan remember every account you have.
Even if you think it is too small to bother with in an estate plan, someone will need to have access to it if you pass away.